Selasa, 08 Juli 2014

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Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

  • Published on: 1600
  • Binding: Hardcover

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With stories and examples from his 27 years of business leadership experience, Friedman makes clear the connection between values and success in a way thats as enjoyable to read as it is insightful.

  • Sales Rank: #862264 in Books
  • Published on: 2011-06-17
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.02" h x .69" w x 5.98" l, 1.30 pounds
  • Binding: Hardcover
  • 300 pages

About the Author
David Friedman is the former President of RSI, an award-winning employee benefits brokerage and consulting firm in the Philadelphia area. He is a frequent guest speaker and seminar leader on organizational culture, leadership, and values. A graduate of the College of William & Mary with a degree in Philosophy, Friedman currently lives in Moorestown, NJ with his wife and 2 college-age children.

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1 of 1 people found the following review helpful.
Great book for creating your own company's culture!
By Buck Ratledge, CPA
I have since bought copies of this book for my clients who struggle with how to actually build a lasting corporate culture and every one of them has immediately begun implementing the ideas from the book. As a CPA, i have seen that the businesses that last and create long term value all have great corporate cultures and this book will show you how to do the same in your business and in your personal life!

1 of 1 people found the following review helpful.
This is a terrific book that offers a road map to an improved ...
By Michael Fanger
This is a terrific book that offers a road map to an improved business culture and the lessons apply outside of work as well. After I read the book I hired David to assist us in developing fundamentals for our company. It's a year later and I can tell you it's really working. We intend to keep at it always. Great stuff.

0 of 0 people found the following review helpful.
A talent in driving home meaningful points by having his readers see them, feel them, smell them, and hear them
By lily
Author: David J. Friedman

ISBN10:0-7414-6680-5: ISBN13: 978-0-7414-6680-5

Publisher: Infinity Publishing

One of the most striking features that jumps off the page of David J. Freedman's Fundamentally Different is his talent in driving home meaningful points by having his readers see them, feel then, smell them, and hear them and this is realized with his down-to-earth language and numerous practical illustrations. This is something that many business authors seem to shy away from for fear that they will sound unoriginal or perhaps even unprofessional. The result is that what they are trying to convey becomes cold and in the end fails to influence readers. Put it another way, values have little meaning without stories and examples to bring them to life and engage us on a personal level. We have an easier time understanding the principles forming the basis of these values when we can relate them to our own experiences. To exemplify, as I was reading Fundamentally Different, I experienced two situations where I began evaluating the kind of service I was receiving from two different companies, one of which involved an insurance claim and the other subscribing to a new cable service. The latter should run to the nearest book store and purchase a copy of Friedman's book, as it failed miserably with a culture that seemed to say that I am doing you a favor by taking your order. How many times have we unfortunately encountered this attitude?

Friedman is the former President of RSI, an award-winning employee benefits brokerage and consulting firm. Over a period of twenty-seven years he implemented a winning culture that garnered over a dozen awards for such disciplines as leadership, workplace culture, quality, growth, business success and best work-place. He is a frequent guest speaker and seminar leader on organizational culture, leadership, and values.

According to Friedman, one of the main reasons for the success of RSI was its organizational culture. He maintains that "the culture of an organization is the one factor that most directly correlates to its effectiveness and, ultimately, its success, and "how people perform their everyday tasks is what really determines success."

Friedman goes on to define culture as "the commonly-held set of values and principles that shows up in the everyday behavior of its people." When we ask why one organization is more effective than another, we discover that there is a very high degree of uniformity between values followed by leadership and those demonstrated by the behavior of the people or as Friedman asserts, the values become part of their very DNA.

Using his vast amount of leadership experience and knowledge, Friedman shares and explores with his readers eight keys to institutionalizing any set of organizational values. He elaborates how to implement each of the eight keys, furnishes an in-depth discussion of his thirty Fundamentals or values, behaviors, and practices that were adopted at FSI, and he employs stories to demonstrate how these Fundamentals influenced and impacted people both professionally and personally. All of this is covered within the book's two hundred and seventy-nine pages that are divided into four sections that is preceded by an introduction and a chapter on steps to institutionalizing values where Friedman examines each one dealing with defining, selecting, integrating, making visible, usual ritual, coaching, leading by example and creating accountability. The subsequent four sections analyze core values, focusing on service, adopting the collaborative way and personal effectiveness.

Friedman fills his book with persuasive and sincere passages about what it really means to know how to behave, which, according to him, are not what we write on our walls, post around the office or discuss with our co-workers. It really all boils down to our behavior that shows up on a daily basis-the behaviors that clients, carriers, co-workers, friends, and family actually observe. "We are how we behave." One such pattern of behavior that he emphasizes is thinking from others' perspectives and going beyond our own personal perspective or learning from another point of view. To accomplish this, it is necessary to leave our egos at the door and do what is best for the client, to communicate to be understood and to listen generously.

When we compare Fundamentally Different with other business texts dealing with the same subject matter, what we have here is an enjoyable reading experience rather than a book that we have to plug away to grasp its principles. Moreover, Friedman writes from the viewpoint of someone who really is a passionate observer and his enthusiasm is very contagious. And even if you only apply some of the strategies enunciated in the book, it will be well worth its cost, as it is a timeless vision of powerful business organizational culture and that can even have a profound impact on your daily life.

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Kamis, 03 Juli 2014

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  • Sales Rank: #14363726 in Books
  • Published on: 2008
  • Binding: Paperback

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Rabu, 02 Juli 2014

[W799.Ebook] PDF Ebook Diary of Miss Emma Holmes, 1861--1866 (Library of Southern Civilization)From Brand: Louisiana State University Press

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Two months before the Civil War broke out, Emma Holmes made the first entry in a diary that would eventually hold vivid firsthand accounts of several major historical events. Born into an elite South Carolina family, Holmes was in her twenties during the war years. She lived in Charleston during April, 1861, bombardment of Fort Sumter and was visiting there during the 1863 Union shelling of the city. Her description of the Charleston fire of December, 1861, which destroyed her family home and leveled much of the city, is one of the most powerful passages in the diary.

Holmes also spent extended periods of time on plantations and visited army camps, which she described in detail. Because of the Charleston fire, her family was uprooted to Camden, South Carolina, where she came face-to-face with Union forces: first Sherman's army, then black troops, and finally the small Reconstruction garrison. In presenting her picture of the wartime South, Holmes discussed numerous northern and southern military figures, the role of women in the war effort, the religious and social life of the day, and the heavy toll that fighting and disease took on the military and civilian population.

John F. Marszalek has eliminated extraneous details in order to highlight Holmes's individual insight, the vital heart of the volumn. His new Forward considers this valuable contribution to social history in the context of the current growing popularity of the Civil War and the relatively recent interest in that conflict among women's studies scholars.

  • Sales Rank: #1447163 in Books
  • Brand: Brand: Louisiana State University Press
  • Published on: 1994-08-01
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.02" h x 1.09" w x 5.98" l, 1.40 pounds
  • Binding: Paperback
  • 536 pages
Features
  • Used Book in Good Condition

From Library Journal
Though a personal journal, Holmes's diary offers remarkable firsthand accounts of many of the decisive events of the Civil War. This edition of the 1979 original includes an introduction by scholar John F. Marszalek who also edited the text.
Copyright 1995 Reed Business Information, Inc.

From the Back Cover
Two months before the Civil War broke out, Emma Holmes made the first entry in a diary that would eventually hold vivid firsthand accounts of several major historical events. Born into an elite South Carolina family, Holmes was in her twenties during the war years. She lived in Charleston during the April, 1861, bombardment of Fort Sumter and was visiting there during the 1863 Union shelling of the city. Her description of the Charleston fire of December, 1861, which destroyed her family home and leveled much of the city, is one of the most powerful passages in the diary. Holmes also spent extended periods of time on plantations and visited army camps, which she described in detail. Because of the Charleston fire, her family was uprooted to Camden, South Carolina, where she came face-to-face with Union forces: first Sherman's army, then black troops, and finally the small Reconstruction garrison. In presenting her picture of the wartime South, Holmes discussed numerous northern and southern military figures, the role of women in the war effort, the religious and social life of the day, and the heavy toll that fighting and disease took on the military and civilian population. John F. Marszalek has eliminated extraneous details in order to highlight Holmes's individual insight, the vital heart of the volume. His new Foreword considers this valuable contribution to social history in the context of the current growing popularity of the Civil War and the relatively recent interest in that conflict among women's studies scholars.

About the Author

John F. Marszalek is professor emeritus of history at Mississippi State University and the author of Court Martial: A Black Man in America and Sherman: A Soldier's Passion for Order.

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5 of 6 people found the following review helpful.
Excellent social history
By cwlady@rconnect.com
Often overlooked, diaries are the primary source of women's history during the Civil War. Here this elite South Carolina woman documents her life, not for prosperity, but as the custom of her day, via her private diary. Poignant and enjoyable to read, Emma carries through this time of war with the true dignity of Southern womanhood. Excellent social history of the daily life of a Southern woman. Thank you for bringing this wonderful diary to light. Joy Melcher, Civil War Lady Magazine

2 of 2 people found the following review helpful.
Effects of the Civil War seen thru a Southern teenage life
By Carol J. Gemmill
The diary of a single, young Southern Belle who gives us glimpses of her life from before the Civil War, to when the fighting comes close to home and when they have to flee to the West. You experience her emotions and innermost thoughts.

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emma holmes
By cocoa
This book is a great read. I always wanted to read a history book hopefully from a Southern school system, to see their take on the Civil War. This book comes very close to that opportunity. To read what was on the mind of at least one Southern lady and her family and friends is fascinating. It is a little confusing in parts, but that is due to her not having the correct information on status of battles. I recommend it highly.

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[W799.Ebook] PDF Ebook Diary of Miss Emma Holmes, 1861--1866 (Library of Southern Civilization)From Brand: Louisiana State University Press Doc
[W799.Ebook] PDF Ebook Diary of Miss Emma Holmes, 1861--1866 (Library of Southern Civilization)From Brand: Louisiana State University Press Doc